Honda has launched an Accident Repair Programme (HARP), which manages the repair of a car after an accident.

The brand’s new programme offers additional benefits such as a guaranteed replacement car regardless of the type of accident and will raise the industry benchmark for customer service in this area.

As HARP uses a unique mobility insurance policy, it is not reliant on Honda dealers or bodyshops to provide the cars or credit hire or courtesy hire programmes, which would normally increase the cost.

The nationwide network of approved bodyshops used by Honda has been audited to guarantee that customers are provided with a service that exceeds industry standards, due to the stringent testing procedure they went through.

Honda has also introduced a training scheme for HARP, which will ensure its entire repair network is repairing to exact standards and that staff are wholly competent.

The new programme strongly supports the Japanese manufacturer’s mission statement, that it is committed to supplying products of the highest quality to obtain worldwide customer satisfaction.

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