Volkswagen Fleet Services has expanded its Business Centre in a bid to improve customer services.

It hopes this move will create a "one-stop-shop" for fleet managers so that corporate customers need just one number whatever they require.

The manufacturer will offer a full demonstration test-drive booking service which can be booked centrally, with vehicles being dispatched through a suitable fleet retailer.

Volkswagen fleet marketing manager Cheryle Kateley said: "This new service has come at a perfect time for our business and will ensure a seamless customer experience."

She added that Volkswagen has significantly reduced its delivery distance to a radius of 50 miles by working with its network of fleet retailers across the UK.

The company ensures that each customer has a good relationship with his/her retailer and by making this change the environmental impact of the company has also been reduced, she continued.

Volkswagen recently signed a joint agreement with Suzuki to promote the sale of environmentally-friendly vehicles.ADNFCR-2490-ID-19541239-ADNFCR

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google Bookmarks
  • LinkedIn
  • Live
  • TwitThis

Please share your thoughts

You must be logged in to post a comment.